Unified Communications (News - Alert) can be a boon to any company looking to boost business benefits and present a unified voice across many channels. But those opportunities will bring myriad challenges as well.

You’ve heard the hype, seen the demos, and possibly already deployed UC technologies yourself, in hopes of boosting collaboration, mobility, presence, and increased productivity for your workforce and clients. Still, as many have discovered, the adoption of UC can create chaos and complexity within your infrastructure and staff, posing serious challenges and risks to achieving the promised payback.

Simply put, how do you successfully integrate UC technologies such as Microsoft (News - Alert) Lync into your communications infrastructure, and ensure the quality, performance, and availability of both traditional voice and UC collaboration services? What operational support structure is necessary to support the Lync-enabled UC ecosystem, and how do you take your voice, IT and UC team forward into an effective and cost-efficient model? 

These are serious questions that need to be answered in order to make your UC effort a success.

Tone Software (News - Alert) UC experts Paul Wiggins and Colette Kovacs for an informative webinar will take part in, “Taming the Collaboration Beast: 5 Key Strategies to Manage Lync Enabled UC Ecosystems,” on Oct. 22.

If you’re a CIO; Director; Telecom Manager; UC Manager; MSP or IT manager, you owe it to yourself and your team to listen in as this duo clarifies how to make the Lync-enabled UC ecosystem work for you and your business. Key strategies outlined will help minimize chaos and complexity while also making it possible to successfully manage quality, performance and availability across your entire ecosystem -- from your network edge to every desktop.