INTERNET TELEPHONY — June 2011

Vonage Finds Its Footing

The communications industry has been on a wild ride for many years now, but few companies have been through as many ups and downs as Vonage...

Q&A

Talking Enterprise Social Networking with Calabrio
Calabrio Inc. got its start in 2007 with an integrated suite of workforce optimization software that it says is easy to implement, use and maintain. As a spin out company, Calabrio has more than 20 years of product development experience behind its software, which it distributes through channel partnerships and via an OEM relationship with Cisco. It's a member of the Cisco Developer Network and a gold member of the Avaya DevConnect program.

Feature Articles

New Funding, TV-based Solution Could Expand netTALK's Horizons
The move to IP radically changed the telephone business, lowering barriers to those that want to offer voice solutions. Now the same thing is happening with video programming.

In-Flight Wi-Fi - Ready for Takeoff
In-flight broadband got off to a rough start. After reaching 30,000 feet early on, Boeing grounded its Connexion service in August of 2006. But don't fold up your tray tables up just yet. These days broadband on commercial aircraft is on the rise.

No. 1-Ranked BT Conferencing Talks Business Video
BT Conferencing was identified as the No. 1 telepresence and videoconferencing managed service provider this spring by ABI Research, which made its rankings based on implementation and innovation criteria.

Extending Videoconferencing from the Boardroom to the Masses
Videoconferencing is emerging as a valuable collaboration tool in conducting global group communications. The challenge is that many of today's videoconference solutions are often found either within an enterprise virtual private network using premium-priced HD or telepresence equipment, or being used between participants with identical, often proprietary, video application software (i.e. FaceTime or Skype). So what can be done to extend customized video communications beyond these islands of capability to the broader user base (i.e. suppliers, customers and road warriors) supporting heterogeneous devices with varying bandwidth? What does the industry need to achieve to offer this kind of ubiquitous videoconferencing service to the masses?

Departments

Getting Vertical — Government

Cedarville University Branches Into VoIP
It's a familiar refrain: An organization has an existing Nortel phone switch that's nearing end of life and needs to decide where to turn. For Cedarville University, the answer was an open source solution from eZuce.

The Channel
On RAD's Radar

Do You Want Fries With That?
A couple of years ago, conferencing was a side act in telecom. Not many agents sold it. Those that did kind of specialized in it. Today, it has gone a little main stream. One reason is that the conferencing providers like Intercall and RollCall starting providing agents with extra tools that most CLECs did not: value propositions.

Open Source

Google Offers Assurances That Android Will Remain Open Source
Recent new stories have brought into question the extent to which Android remains truly open source. According to reports from media outlets such as Bloomberg Businessweek, Google is now taking a firmer hand in controlling software tweaks, partnerships related to Android, and approvals. Google, which declined to be interviewed for this piece, is discounting all this.

OpenStack Turns One
This summer marks the one-year anniversary of OpenStack, a cloud-focused open source effort initiated by Rackspace. Already OpenStack has seen 20,000 downloads, involvement from such major players as Cisco and Citrix, and deployments by enterprises and top-level service providers including Internap, KT and NT.