UC MAGAZINE — April/May 2011
Avaya, Cisco, Mitel and ShoreTel are the companies that typically come to mind when you're talking about unified communications. But if you want a true A to Z picture of UC today, another company you might want to consider is Zultys…
Zwana Unicom Brings Integrated UC Health Care Solutions to Africa
Zwana Unicom is a telecommunications service provider catering to small and medium businesses throughout Africa.
The Perfect Storm: Hosted Service, Microsoft and the Cloud
This famous pronouncement (or something very close to it) was made by the scarecrow in The Wizard of Oz. But it could just as easily be applied to the cloud and hosted services trend that is sweeping through the communications landscape.
New Solutions Address UC Security
Traditional security solutions, like packet sniffers and intrusion detection tools, are organized around physical network assets, says Adam Powers, CTO of Lancope, which sells a security monitoring appliance to large enterprises. However, he adds, the virtual assets that are now in place are much more difficult to monitor.
VoIP Collaboration Services: Untapped Market Opportunities
Today's global economy, advances in technology and growing environmental awareness are encouraging organizations to shift away from in-person meetings to online meetings using collaboration and conferencing services. Because of these social and economic drivers, demand for audio conferencing has grown at a steady pace, but customers are also looking to conferencing service providers for services well beyond the traditional audio conference bridge.
Digium Adds Switchvox Solutions to AsteriskExchange
Apparently in line with this thinking - and in an effort to enable its developer community to more easily market their applications to business users - Digium has created a new Switchvox solutions category within its AsteriskExchange application store.
Avaya DevConnect Program Continues Growth
Avaya DevConnect is the company's developer and technology partner program, which provides developer-oriented resources, including access to application program interfaces, developer tools, and technical support. Membership in the program grew more than 16 percent in the last year, and 30 to 40 new solutions are added monthly.
Infonetics Research's Myers Analyzes Enterprise Telephony Market
Infonetics recently released a study showing that the enterprise telephony market had its third straight quarter of growth, although decreased spending by small and large business in North America led to a 5 percent decline here in fourth quarter. Nonetheless, the PBX and UC market saw annual growth in 2010, totaling $8.3 billion (up from $7.7 billion in 2009). And growth among small businesses and large enterprises in Central and Latin America drove a 20 percent increase in PBX spending in that region infourth quarter of last year.
TMC Congratulates Unified Communications Magazine's Product of the Year Award Winners
The PBX and UC market saw annual growth in 2010, totaling $8.3 billion last year, according to Infonetics Research. As the firm reports, that's up from $7.7 billion in 2009.
Strategic Solutions Series Supplement on Hosted VoIP
A Look at the Hosted VoIP Market
"From our IP PBX survey, it appears that businesses are increasingly embracing a hosted services model, as their capacity needs will depend on how robust the economic recovery is, and hosted services allow them to more easily ramp their capacity needs up and down without a huge cash layout for equipment," noted Infonetics Research analyst Matthias Machowinski in releasing a study on the market at this time last year.
Unified Communications as a Service
Whether replacing an aging communications system or purchasing a new one, businesses need and want a communications system that does everything their current PBX does, while also delivering the cost savings, productivity improvement and future applications support of voice over IP. However, the complexity and costs required to build and maintain a VoIP communications system, particularly one that supports SIP trunking, are leading an increasing number of organizations to completely outsource their communications services to technology service providers such as Cypress Communications and Internet telephony service providers such as Broadvox.
GO!VBX Sets New Pricing Model for Hosted PBX Services and Now includes Unified Communications
If you're looking for a hosted PBX service provider that will outfit your business with a full array of features and functionality at an affordable price, be sure to consider Broadvox and Cypress Communications. GO!VBX establishes a new business model in pricing for hosted PBX service.
Enabling Businesses to Adopt Affordable, Whole Enterprise IP Communications
Businesses everywhere are working to achieve ever-higher levels of operational efficiency while at the same time keeping capital expenses at a minimum. While many of those organizations understand the productivity and cost benefits that a move to IP and unified communications could deliver, concerns about upfront costs and how such a change could impact opex can be significant roadblocks to moving ahead on such initiatives.
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