What's Hot This Week in CRM

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12/17/2010

	Hosted CRM: Complete Due Diligence Before Selecting a Vendor
	CRM Focus from Savings to Growth, to Mobile and Social: Cognizant
	Tollfree Offers Microsoft Dynamics Hosted CRM in a Choice of Solutions
	CRM Messaging Service Foils Secret Lovers' Tryst?
	Q&A with Avidian Technologies on CRM Trends
	Syncsort Opts Out of Salesforce.com; Picks Microsoft Dynamics CRM
	Motive Systems Introduces Cloud-based Document-Driven CRM
	CompanionLink Announces DejaOffice 1.9, CRM Contact Management for Android
	Call Center Software: Syncsort Opts for Microsoft Dynamics CRM
	CompanionLink Provides Android Users with Business-Class CRM Application
	Absolute Performance Announces Selection of Soffront Hosted CRM
	WatchDox Extends Document Security via Salesforce's Customer Service Software
	Advanced Carrier Services: Taking Communications to the Customer
	Auto Attendant: RhinoTech Enhances Customer Service with Cbeyond
	What is the Cost Associated with Failing to Meet Customer Service Level Expectations?
	Sandvine Gets Five New Internet Service Provider Customers
	How On Hold Services Truly Benefit Your Customers' Experiences
	Union Gas Limited Implements Web Self-Service to Improve Customer Experience
	CLI, Cheetah Provide Enhanced Driver Communications and Customer Service
	SQM Recognizes Jackson as a World Class Customer Service Provider
	M-Files for Salesforce Customer Service Software Now Available to Deploy on AppExchange
	Outbound Call Center: World First Commits to Improved Customer Service

	Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience

	Multi-Channel Service: Enhancing the Customer Experience

	How an IVR Solution Saves One Leading PC Maker Saves Hundreds of Thousands of Dollars Each Month

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