What's Hot in CRM

11/14/2008

•	Workforce Management Solutions: More Than Meets the Eye
•	NetSuite, HP Team to Offer SaaS Solutions for SMBs
•	Communications Providers Turning to SugarCRM to Improve Customer Communications
•	Quality Management and Liability Recording Market Returns Strong Performance
•	Real Estate Agents More Efficient with Mobile CRM Software
•	NetSuite Receives Industry Recognition for its CRM Solutions
•	SugarCRM Offers Gmail Tracking Options with DolceGmail
•	NICE Recognized as Top Global Workforce Optimization Solutions Vendor
•	Loquendo Speech Engines Featured in Interact's VIP V6 Platform
•	Zeacom Communications Center 5.1 Now Compatible with Avaya IP Telephony Solutions
•	Call Center Scheduling Must Apply to All Agent Activities
•	Stress for Contact Center Agents Can Drive Attrition and Poor Customer Experiences
•	Datasquirt, Zeacom Collaborate on SMS Queuing for Unified Communications
•	Interior Concepts Discusses Call Center Furniture Customization
•	Teleservices Firm Opens Contact Center in Hong Kong
•	eTelecare Announces Agreement with Global Software Provider
•	Studies Examine Trends in Contact Centers
•	Ryla Increases Full-Time Jobs at Kennesaw Headquarters
•	Interactive Intelligence Recognized as Second Fastest Growing Company in Indianapolis
•	Strategic Partnership Announced Between Envision and Avatel
•	Frost & Sullivan Finds Growth in Kenyan Call Center Market
•	Quality Customer Service Does Exist
•	Convergys Intros Intervoice Voice Portal 6.0 and Interaction Composer

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