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The study authors emphasize that one size will never fit all. Depending on a particular use case or situation, and a company's needs - does communication need to be instant? One-to-one? Group-based? -- different solutions will need to be considered as they may prove more effective in distributing content and information to the important employee audience.
Polycom is a hot commodity - so hot that Mitel is working to acquire the business communications company for $2 billion. While this move is likely to give interesting competition to Cisco, Microsoft and Avaya, it can also mean great things for those wanting personalization in the virtual office.
The cloud is one area being closely eyed for the new level of security and reliability it offers.
ServiceNow has carved out quite a niche for itself in the enterprise space, rising through the ranks to take on companies like Salesforce, Workday, CA and HP.
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