Predicted growth in the speech technology market is coming from new technology, applications and Voice over Internet Protocol (VoIP), according to a new report.
Global Industry Analysts (GIA) says that speech recognition solutions have become mainstream applications in airlines, banks, brokerages, inventory management, medical transcription, security and warehousing. Among enterprises, technology builds customer relationships and is used for services, which makes it useful for call centers, GIA said in a statement about a forthcoming study.
Such new innovations as automotive navigation, telematics, LBS- and GPRS-based information tracking and customized infotainment services are among the markets that lead to increased demand. In addition, hospitals, medical centers and pharmaceutical companies are using more self-service speech solutions. They lower costs and provide more privacy for customers. GIA also said that speech-user interfaces are being tried out as an option to keypad and graphical-based interfaces. These are often found in handheld devices, fax machines and telephones...Read More
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