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Now that the cloud adoption is in full swing, many companies are pondering how best to manage their IT assets. Once a company has overcome the complexities of a migration, optimizing IT applications and minimizing costs should be a priority.
Avaya this week closed its Spoken Communications acquisition. Terms of the deal were not disclosed, but at least one report says Avaya funded it with cash on hand. Avaya says the deal will accelerate its growth in cloud-based solutions.
Today, cloud service providers manage the elasticity and administration of the Hadoop cluster, so you can simply focus on analyzing your data. But this doesn't mean all your problems are answered.
This week, Vonage announced the arrival of real-time sentiment analysis and skills-based communications routing technologies to its repertoire. A product of the Nexmo Partner Program leveraging Vonage's API platform, this is only the beginning in a new approach Vonage is taking to contact center solution development: building blocks.
Live Webinar : The Only Way to Deploy Hybrid WAN & Deliver the Best Quality of Experience for Users
Wednesday, March 28th
11 a.m. New York/ 5:00 p.m. Paris
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