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October 20, 2009
Worldwide PBX Markets Emerging from Economic Crisis at Different Stages: Report
By Stefania Viscusi, Assignment Desk Editor
As a result of the economic slowdown, worldwide shipments of PBX (News - Alert) and IP-PBX extensions have seen a decline, according to MZA, a telecoms and IT analyst firm.
The latest equipment market study, “The Global Telecommunications Market,” finds that all market segments have been severely impacted by the economic slowdown and a drop in confidence. 
Specifically, there was a 28 percent decline in worldwide shipments of PBX and IP-PBX extensions for Q2 2009.
The story is more complex behind these results however, officials with MZA report.
“All PBX markets are at different stages in terms of emerging from the macro-economic crisis that has been affecting results, most notably since Q4 2008,” the report notes.
For example, even though there was a lesser decline in Western Europe (23 percent) than in other markets, compared to Q2 2008, the region recorded a decline over Q1 2009 of 2 percent, which means that Q1 2009 was not the low point for this region. 
Also, the MZA report notes that the Middle East, Africa and North America bounced back to record a 6 percent increase compared to Q1 2009. 
Results also showed North America leading the market for IP deployments, with more than 1.2 million extensions deployed to the desktop this quarter compared to 993 thousand in Western Europe.  
For more, check out the Virtual PBX channel on TMCnet.

Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

Edited by Stefania Viscusi

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