Voxox Vies for Virtual PBX Market with Cloud Mobile App

In life, other than one’s keys and wallet, people do not go anywhere without their smartphone. The smartphone has permeated our day to day existence, and in doing promotes our always-on, always plugged-in lifestyle. In business, communication is critical to success and a clear trend from the startup through the enterprise is mobility. Companies demand the ability to conduct business regardless of location, and if the news is any indication, providers are beginning to answer the bell.

The most recent example of this trend is Voxox and its new mobile app for Voxox Cloud Phone. Professionals can view their phone as a business phone system. Infused with a new VoIP codec to ensure exceptional call quality, Cloud Mobile promises high quality interactions even if there are poor network conditions. Users are provided a dedicated U.S. phone number that can be routed throughout the world, and the Cloud Phone app introduces a couple new features to the fray.

Flip provides users with the ability to transfer a call between the mobile app and any phone of your choosing instantly. Another feature exclusive to Cloud Phone users is Eavesdrop. Eavesdrop is an interesting tool that brings me back to a time of answering machines and no caller ID. In short, Eavesdrop allows a user to listen to a voicemail as it is recorded with the option to answer the call at any point.

Additional features include: one touch call recording, easy conference call setup as well as visual voicemail and faster access to message history.

“Mobile technology has brought huge areas of growth and opportunity to the small business world,” said Bryan Hertz, CEO and co-founder of Voxox. “Our mission is to empower the smallest of businesses with communication flexibility and ease-of-use, as well as unprecedented performance in voice quality with our patent-pending VoIP codec, which powers our new Cloud Phone mobile app. We look forward to introducing even more exciting features for the small business market this year and beyond.”

Voxox is of the opinion that the growing demand for virtual PBX solutions is nowhere near being met, and this release is just a step in the journey of serving this “underserved” market.

Voxox is not alone is this highly competitive space, and while its new patent-pending VoIP codec technology is exciting, it is of the utmost of importance that when a firm seeks a virtual PBX solution it does its due diligence to find the best fit. A square peg can be the best square peg on the market, but it’s not fitting in a round hole.

Edited by Stefania Viscusi