How the Cloud Is Enhancing the Functionality of a Virtual PBX

As much as sun worshippers like myself hate pesky clouds, businesses especially within the small- to medium-sized range actually love “the cloud” because of the benefits it can offer including reduced costs, increased efficiency and streamlining operations overall. That’s why a virtual PBX, which is hosted in the cloud, is becoming increasingly important to companies around the globe.

Typically how it works is that these organizations “buy the pre-configured phones, plug them into their network, and the phones download all the settings from that PBX. As easy as that, the business is up and running with a full-blown phone network,” a recent article revealed.

As the time passes, the increasingly popular trend of transitioning from a traditional onsite workforce to employees working on-the-go has ramped up. However, these companies still require several extensions and voicemails for workers. Thus, the cloud’s ultra-high level of flexibility is key to enabling mobile employees to remain just as productive as they would from their actual desk as they are from nearly anywhere with a reliable Internet connection.

According to a survey conducted by RingCentral, nearly 60 percent of people over the age of 40 still depend on a traditional landline, while 70 percent of people under 40 only use a mobile phone for all of their needs. This fact highlights that similar to the way in which users just pick and choose which features they need to have on and off at certain times, SMBs can present a much more professional and larger image overall when implementing this Web-based solution. This is something that was not previously possible since these firms’ tight budgets restricted them from leveraging key next-generation capabilities.

Arizona-based Nextiva caters to the SMB community, helping these companies to hold HD-voice-quality conversations while utilizing a solution that can grow right alongside them. Also, the company boasts U.S.-based technical support with no contracts required to ensure its user base increases their ROI, as well as supporting legacy or IP-based systems. It offers both SIP Metered Plans and SIP Unmetered Plans as well, a choice that must be based upon an organization’s individual needs.