Virtual PBX Featured Article

The Best Reasons to Invest in a Virtual PBX

April 15, 2013

By Rajani Baburajan - Virtual PBX Contributor

Virtual PBXs are typically offered as part of business VoIP package. Since these services rely on the Internet for communications, they are cheaper than traditional phone calling and offer robust capabilities like call recording, multiple extensions, virtual assistants, and more.

Businesses planning to adopt a hosted PBX should not wait any longer since there are currently many affordable packages tailored to the needs of different types of businesses., a provider of business VoIP solutions, has recently revealed that a hosted PBX is an excellent investment for nearly any type of company. In fact, the firm highlighted several reasons why a PBX should be closely analyzed by any organization looking to remain profitable.

First, since a virtual PBX is hosted off-site by the business VoIP provider, this means that all its associated hardware is located off the company’s premises and is maintained by the VoIP provider.  Not only does this yield significant cost savings to a firm’s bottom line, but it reduces in-house maintenance fees dramatically.

Next, a cloud-based PBX allows businesses to make unlimited nationwide calling. Internet calls travel more efficiently than traditional phone calls, so the cost per call is cut down. In most cases, subscribers are permitted to make unlimited calls to Canada, Mexico and the U.S territories of Puerto Rico and Guam.

Third, with a virtual PBX in town, you can also add, remove or change extensions on-the-fly. Unlike traditional PBX extensions that require a technician to physically move telephone wires by hand, hosted PBX extensions can be added without the help of any technicians.

Fourth, in most cases PBX providers charge subscribers based upon the number of extensions they use. Luckily however, these prices are extremely low when compared to the cost of traditional extensions, according to  

Last but not least, a virtual PBX enables geographically separated divisions of an enterprise to easily remain connected. Since the extensions are not connected by physical telephone wires, they can ring on just about any Wi-Fi-enabled device. As a result, businesses are always able to connect with customers and colleagues alike, ensuring business continuity, improving productivity and driving customer satisfaction.

Edited by Jamie Epstein


Key Benefits

  Unlimited Calling & Faxing
  Number Portability
  Auto Attendant
  Instant Conference Calls
  HD Voice Quality