One thing to take note of when talking about Scottsdale, Ariz.-based virtual PBX provider Nextiva is the company’s amazing service that its customers receive on a daily basis. When communicating with both potential and existing customers, the company strives to go above and beyond what most customers have become accustomed to, as it makes it a focus to take time to assist users and help them to better use the system. The Nextiva approach is proactive rather than reactive, and customers are continuously kept in the loop, helping to form lasting relationships.
Recently, Nextiva held its first ever Build-A-Thon conference, a weekend long seminar that brought together thought leaders with the goal of completely revamping its online support center. In a blog post, company officials revealed, “Members of Nextiva’s customer service, marketing and Web design teams spent their time collaborating and redesigning the support center in an effort to provide the most user-friendly and easy-to-navigate resource environment possible. Working to tunes by a lively DJ and armed with energy drinks and snacks, these dedicated employees spent 16 straight hours writing and organizing dozens of video tutorials, setup guides for Cisco and Polycom (News - Alert) phones, step-by-step instructions on various features, and FAQs.”
The VoIP provider’s PBX SIP Trunk Plans were specifically designed from the ground up to meet the needs of small to medium-sized companies. Its SIP trunking functionality can fully support any office PBX (News - Alert), no matter if it is legacy or IP-based, offering users an unparalleled level of voice quality.
While its SIP Metered Plans start at $14.95 per month, its SIP Unmetered Plans are still cost-effective, only being priced at around $24.95 per month. Some of each plan’s most important features include being able to slash costs dramatically, increase efficiency and enable companies to interact with both current and prospective clients much easier and more intimately than ever before.
"Nextiva's hosted phone system has made it simple to configure and manage the vast array of features and has been of great value for BuildZoom," stated Brad Stephenson from BuildZoom.com.
If you are in search of a next generation platform that has the ability to totally reimagine your business communications system, search no farther than Nextiva, a company boasting innovative technology in addition to great overall customer satisfaction rates.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.
Edited by Allison Boccamazzo