A virtual PBX enables companies to save much needed capital while still being able to complete unlimited local and long distance calling. Powering an unparalleled level of voice quality while simultaneously routing calls to the ideal agent each and every time, due to the fact that this next-generation offering is hosted via the cloud, companies can easily add new employees to their system which saves crucial time that can now be spent on improving business operations.
It seems as if the PBX (News - Alert) space is growing by leaps and bounds daily and recent findings from Infonetics Research (News - Alert) forecast that the global SMB VoIP services market will grow to $76.1 billion in 2015 with nearly 262 million subscribers. Looking specifically at the U.S., the analyst firm reveals that nearly 500,000 SMEs currently use a PBX service which accounts to an $800M market.
The space erupted with news earlier this month when TLS Auto Recycling, an Internet-based call center, began to use a hosted PBX VoIP solution from Smartnet Telecom.
While the auto company has a wide assortment of used parts for all types of Toyota, Lexus and Scion cars and trucks at up to 60 percent off the original sticker price, it ultimately realized a PBX was necessary in order to provide the company with the scalability it needs to assist customers as well as make communications more efficient. Not only will more streamlined communications help to keep everyone involved in operations on the same page, but it will also give the organization a leg up on competition.
At this time, there are many virtual PBX providers deeply engulfed in as well as continuously entering the industry. Arizona-based Nextiva, however, stands ahead of the pack due to its NextOS VoIP communications platform. Touted as bringing business phone services to a whole new level, the next-generation infrastructure offers flexible services you don’t usually get from a small business provider in addition to simple, bundled packages that were previously only attainable by larger sized firms.
Nextiva is the central connection for your business communications. To find a plan that fits your individual needs for a cost-effective price, click here.
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Edited by Rachel Ramsey