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More Virtual PBX Channel Stories


April 03, 2012
ESJ Telecom Launches Voice Messaging Service for Virtual PBX customers
By Rajani Baburajan, TMCnet Contributor
 

Cloud-based PBX (News - Alert) solutions such as IP PBXs and virtual PBXs are extremely cost-efficient, as traditionally communications completed through a pure IP infrastructure can offer up to 43 percent in annual savings, according to Siemens (News - Alert) Enterprise Communications.

To help customers leverage the benefits of IP PBXs, ESJ Telecom, a wireless messaging service provider in the U.K, launched a new service called Voice2Mobiles that allows IP PBX users to send voice messages to any mobile numbers.

Voice2Mobile is a cloud-based messaging service. It can significantly reduce message transmission delays as it allows users to send messages even to unreachable mobile connections. The messages even shows the sender’s v-card details and include a link to the voice message.

“Increasingly businesses have to communicate with customers, suppliers and partners on their mobile phone numbers and these calls are not always answered - leading to delays in getting messages across that negatively impact business – for instance important messages left in voice mail boxes that stay unheard for days,” said ESJ Telecom's CEO Jeff Penberton, in a statement.

The Voice2Mobiles service is fully compatible with all popular SIP IP PBX systems. Customers can activate the service immediately.

TMCnet recently reported that Infonetics Research has revealed that enterprises’ migrations to IP and UC solutions is causing many top PBX vendors to have to overcome an array of challenges as they struggle to gain new customers and hold on to existing ones.

The research firm also revealed that the current economic situation in North America and EMEA has challenged the PBX and unified communications markets in 2011, causing small and medium businesses to not have the resources needed to hire new employees where additional PBX lines would then become necessary. 




Edited by Jamie Epstein


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