Your Competitor Deployed Business VoIP: Have You?

Making technology decisions for your business is not without its challenges. You often know the issues you have that led to the need for considering a technology investment in the first place, but the next steps can often be the most complex. Especially when the technology involves communications – how do you know what to select, the right vendor for implementation and the best approach for in-house versus hosted? If business VoIP is the right direction – how do you make that decision?

For many a decision maker, the choice to move to business VoIP is clear when the costs of staying connected push beyond the perceived value. As local businesses start interacting with national and global connections, there’s a heightened focus on the cost burden to the organization. Likewise, the need for Unified Communications often informs the conversation around VoIP and what it can mean for productivity and efficiency.

Business2Community recently posted a piece on how best to set up and manage your business VoIP service. While a number of articles like these exist, the important point is to gather the information that can help you make qualified decisions on the technology you implement. In this case, recommendations include looking for system flexibility, the ease of deployment and use, the right fit for your business and more. And, while you can assume that VoIP already offers good voice quality, ask that the vendor you consider has the bandwidth to support the quality you demand.

To ensure you’ll maintain the quality levels you need to support your brand ask for references and talk to current customers. At that point, it doesn’t hurt to do your own fishing. Feel free to post questions on social media platforms you use and get feedback from those users who may not be on the vendor’s list of references. You’ll want to know about quality, bandwidth, the ability to support mobile devices, the ability of the solution to grow along with your business and how callers will develop a first impression when calling your business once you implement business VoIP.

Nextiva is one of those companies that works with decision makers to determine the best business VoIP solution and deployment strategy to meet your needs. If you’re ready to explore how this technology decision can make a big difference in your business, it’s time to start the process. Complete your needs assessment and start vetting vendors – the sooner you get going, the sooner you’ll experience the benefits.