Business VoIP Featured Article

What Can VoIP Do For Your Business?

September 10, 2013

By Susan J. Campbell, Business VoIP Contributing Editor

Communications is an important facet of any business, demanding a clear strategy and efficient approach for all channels. For many an organization, this means the implementation of business VoIP as it allows for a streamlining of all communications and a reduced cost to stay connected.


Business VoIP solutions provider Nextiva believes that the implementation of next-generation communications can transform a business. Beyond significant savings and innovative features, taking communications across the Internet with the use of cloud technologies can also allow employees to be more mobile and more productive.

The cost difference is clear when comparing business VoIP with traditional landlines. In the past, businesses incurred high annual spending on the necessary hardware, maintenance and support of outdated infrastructure. Today, VoIP allows for a new approach to communications with a low monthly rate, unlimited calling and increased functionality. Set up is easy and management is left to the experts.

Mobility is an important benefit for a number of organizations. Employees are increasingly working from remote locations, accessing the corporate network from their mobile devices. This was a challenge in the past when an important call from a client was scheduled and the office was the only place to be reached. Call forwarding and Nextiva Anywhere are two features available with VoIP that enable the mobile worker to stay connected regardless of location.

Taking communications to the cloud also goes beyond these obvious benefits, connecting the typical office. Interoffice coworkers and remote employees stay connected seamlessly, regardless of location. Plus, the excellent voice quality of the high-definition connection ensures customers and colleagues never have to deal with a fuzzy or scratchy connection that limits communications. 

If the business experiences growth, the incorporation of additional equipment, usage charges and fees that were standard with an analog landline no longer exist in the business VoIP world. As the business grows, the solution scales according to need and VoIP providers often offer better pricing per user as new users are added.

Finally, VoIP users benefit from the constant innovation available in the cloud. The previous, hard-wired system was delivered as a final product that was the responsibility of the enterprise. Today’s business VoIP systems are constantly evolving with better technology and improved functionality. The enterprise today has access to the latest capability as it becomes available.

With so many benefits afforded with moving communications to the cloud with a business VoIP provider, one has to wonder what’s taking today’s businesses so long to make the change?




Edited by Rachel Ramsey

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