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The Steady Growth of Business VoIP

January 29, 2013
By Michael Guta, Business VoIP Contributing Writer

Businesses small and large are always looking at ways to reduce their telecommunications budget. With a mobile centric approach such as business VoIP being implemented in companies as of late, costs can be cut while efficiency is raised simultaneously.

While VoIP for personal use has been adopted by nearly 37 percent of consumers, when it comes to businesses VoIP the current penetration rate is at less than 10 percent for all business access lines, according to recent findings. The increase of mobile devices, better broadband and cheaper services will increase the overall adoption rate of business VoIP at a CAGR of 15 percent through 2014. While large enterprises have their own IP networks to implement VoIP, some SMBs have been reluctant to transition to this next generation technology because of quality issues associated in the past.

Today’s business VoIP service providers must provide users with high quality services that matches these robust communication tools. “There is a misconception that because of the precipitous increase in mobile device usage, users are comfortable with the sub-par quality of current voice service quality.  Largely, that is a function of the false understanding that current quality is what’s available, and a lack of familiarity with what it possible,” David Byrd, who will be discussing these topics as part of the Ingate SIP Trunk – UC Seminars at ITEXPO in Miami, Fla. stated.

The introduction of VoIP is helping to make worldwide communications affordable not only for individual consumers but organizations as well. Business VoIP gives SMBs the same type of tools only large companies once at access to at affordable prices with savings of more than 40 percent on local calls and 90 percent on international calls when compared to using a packaged-switched telephone network (PSTN) line.

One of the biggest benefits of business VoIP is the low expenditure in hardware and software associated with setting up the communication platform for your firm. Additionally, there are features such real-time conference calls; rich media transfers such as images, videos and texts; tele-working; fax over IP and more tools from multiple vendors that can meet the specific needs of your business.

As more companies continue to see the advantages associated with this suite, it is likely that the utilization of VoIP will only increase as time passes.

Want to learn more about SIP Trunking and how to integrate it into your current UC strategy? Don’t miss the SIP Trunking- UC Seminars collocated with ITEXPO Miami 2013, happening now in Miami, Florida.

Edited by Jamie Epstein

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