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Business VoIP Feature Article


September 26, 2011
Business VoIP Providers - Who Do You Trust?
Business VoIP
By Susan J. Campbell, TMCnet Contributing Editor
 
Businesses of all sizes are exploring the potential benefits offered in a business VoIP platform, but it can be a challenge to select the right vendor to cater to the needs of the specific organization. The key is to look for a next-generation communications platform with a low cost that offers superior support, ease of use and cost efficiency. One company to consider is Nextiva. 

As a business VoIP provider, Nextiva offers a professional approach for the small business. The way your incoming calls are handled communicates a lot about your brand and your approach to your customers. Perhaps you want your business VoIP to offer an automated attendant with voice prompts or a professional voicemail system. If you want to achieve a professional approach in your call handling, Nextiva offers flexible call forwarding, automated attendant, voicemail, find me/follow me and more. 

One of the promised benefits of a business VoIP solution is a reduced cost. Traditional in-house PBX (News - Alert) phone systems require tens or hundreds of thousands of dollars to implement and you’ll wind up paying local and long distance charges for each minute you’re on the phone. A business VoIP platform from Nextiva is cost effective to deploy and operate. An office with less than 10 people can easily spend less than $300 per month for all services, while also enjoying greater flexibility. 

Reliability is a primary focus for any business, regardless of size. The benefits offered in a business VoIP solution will mean nothing if the solution is not reliable. Nextiva owns and operates its own data and telecommunications equipment. The company has also made significant investments in redundant collocated switching platforms, termination providers and data connections. 

Nextiva does not resell services that they purchased from other providers. Instead, this business VoIP provider offers services directly to the organization, eliminating the middle man to ensure a cost effective, robust and reliable infrastructure approach. If you should lose power or Internet service at your location, your Nextiva phone number will automatically forward to any number you select so customers never lose contact.

Nextiva’s business VoIP offering is a hosted solution, keeping all software on secure servers within the Nextiva data centers. Any computer with an Internet connection and the right permissions can access the control panel for your phone system. A few clicks of the mouse will change your extensions, forward your lines, set up voicemail and customize your Web interface. 

Your phone communications are likely still a vital part of your business, demanding that you take a focused approach in selecting your business VoIP provider. Nextiva has proven its value in this space. Check out the company’s full website to learn more. 
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Jamie Epstein

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