3rd Party Remote Call Monitoring Feature
Calibrus to Provide Ongoing Third Party Verification Services for Large Customer
Calibrus, Inc. has entered into a contract to continue to provide ongoing third party verification services for one of its largest customers.
Officials with Calibrus said that the contract continues the company's ongoing relationship with one of the largest telecommunication companies for another year with an option to extend the contract for two additional years thereafter.
"We are excited to continue our relationship with one of the largest telecommunication companies in the U.S," said Jeff Holmes, CEO, Calibrus, in a statement, adding that this contract renewal shows the confidence a large company has in Calibrus' ongoing ability to deliver superior service and technical solutions.
"We look forward to continuing our successful eight year ongoing relationship with our customer not only for one more year but for future years," he added.
Calibrus, Inc. is a managed services outsourcing vendor, specializing in third party verification, hosted call recording and IVR Services.
Calibrus has developed experience in call recording, regulatory compliance calls and IVR use and functionality in its 10 years of operation.
Over this time, Calibrus has earned the trust of the nation's largest telecom, cable and insurance companies, and has processed and recorded over 50 million live agent and IVR calls. Calibrus also operates the JabberMonkey website, a premier site for expressing and gathering public opinion on a global scale.
Anil Sharma is a contributing editor for TMCnet. To read more of Anil's articles, please visit his columnist page.
Edited by Kelly McGuire