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Call Center QA Featured Article

April 01, 2013

Free Video Call Recorder for Skype


By , Call Center Management Web Editor

There is so much data in the world, and if analyzed properly it can be used to help any industry predict growth levels and trends that could ultimately increase revenue and productivity levels.

One the most recent revelations in the call recording industry comes from DVDVideo Soft with its Free Video Call Recorder (FVCR), which allows Skype (News - Alert) users to record live video chats or conferences without any type of limitations. As most other apps to recorde Skype conversations like SkypeOUT and SkyeIn come at a high price tag (News - Alert), the fact that DVDVideo Soft is free has added opened up the door of opportunities to the call recording space.


Video conferencing is one of those really life-changing creations in technology that has had positive effects in worldwide communication, whether it is for personal, business or educational use. This technology allows for both audio and video interaction to take place between users at different locations, using platforms like Skype, which allows three or more parties to be involved. 

With the BYOD trend underway, applications like Skype have garnered even more attention for businesses since it provides a platform for employees to stay fully connected while away from the office. It is also a method in which users can conduct business ventures and meetings, which is why the call recording features have become a necessity for users that are using Skype for such information-sensitive matters. And with DVDVideo Soft’s free application, even more Skype users will be able to enjoy the benefits of call recording.

Call monitoring solutions businesses can sample the data that is recorded to provide a company with important information in regards to trends and actionable items they need to make decisions about their operations. By supplying a business with feedback based on monitoring and analysis, it is able to improve or make vital adjusts that could affect a business’s overall workflow.

By expanding call recording solutions to platforms like Skype, companies can conduct their meetings or conferences at any time and place, creating increased opportunities to help drive overall productivity.  So, for firms looking to supply themselves with all the tools necessary to thrive, they should look further into DVDVideo Soft’s call recording application.




Edited by Jamie Epstein

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