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Call Center QA Featured Article

October 02, 2012

Marshall Electric Selects QAD On Demand ERP SaaS


By , Call Center Management Contributor

QAD Enterprise Applications is a complete suite to support the requirements of manufacturers all over the world. QAD Enterprise Applications includes functional suites, which address business processes. To ensure equipment is dependable and ready to go at all times, it supports all plant maintenance activities, including preventive maintenance and predictive management, work orders and service requests. It also helps companies comply with regulatory mandates about product safety and cleanliness standards.


Recently, Marshall Electric Corporation, a provider of automotive ignition coils, selected the QAD On Demand enterprise resource planning (ERP) solution. With the help of this solution, the company looks to earn Ford Q1 status, which is an important automotive OEM compliance certification.

Using the QAD On Demand’s built-in process maps, Marshall Electric could easily meet Materials Management Operations Guidelines/Logistics Evaluation (MMOG/LE) Level A requirements. This is highly important for Marshall Electric as this proves that the supply chain management processes in use at the company follow best practices and are world-class. Obtaining Ford Q1 will bring in more business to Marshall Electric, the company has stated.

“For more than 20 years, QAD has worked with automotive suppliers, the Automotive Industry Action Group (AIAG) in the U.S. and with Odette in Europe, to develop the methods and systems that help automotive manufacturers become more effective,” said Terry Onica, QAD senior director, automotive vertical. “Our customers have come to rely on QAD to help them discover low-cost solutions with fast implementation for opportunities in key markets, such as Brazil, Russia, India and China.”

In 2008, Digirad, a medical imaging products manufacturer based in Poway, Calif., went live with QAD Customer Relationship Management (QAD CRM) solution.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Austin 2012, happening now in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Brooke Neuman

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