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Call Center QA Featured Article

July 26, 2011

More Cities Added to Social Media Masters Schedule


By , Call Center Management Contributor

Five new events have been added to the Summer/Fall 2011 calendar of Social Media Masters. Social Media Club, a top association of Social Media Professionals globally, in association with Sensei Marketing, specializing in customer acquisition and social engagement for the enterprise, brings the premier event series for advanced social strategies and tactics, Social Media Masters. Top brands and marketing professionals can benefit from this premier event series.


Marketing and communications professionals who have tasks related to integrating and driving growth through social media will find Social Media Masters useful. An intimate environment is provided to the attendees to learn and interact with seasoned marketing veterans and social theorists who deliver advanced social tactics and theory in practical terms.

Social Media Monitoring and Measurement, Facebook Fan Engagement, Online Community Building, Brand Reputation and Mobile Marketing are just some of the topics covered during Social Media Masters.

Social Media Masters will be touring the U.S. and Canada this summer, beginning with Atlanta on August 26. Other cities include: Los Angeles on September 9; New York on September 23; Toronto on October 7, and Kansas City on October 21.

Brandon Eley will be presenting “Mobile Marketing: QR Codes, Location Based Marketing and SMS at the Social Media Masters.” A presentation titled, “Making Sense of Measurement” will be delivered by Candace Kemp McCaffery. Chris Heuer will discuss, “Social Business, Holistic Strategy,” and Jonathan Copulsky will speak about, “Brand Resilience: Managing Risk & Recovery in High-Speed World.”

Other presentations at the Social Media Masters include Patrick O’Keefe’s Online Community Building and Sam Fiorella’s Building Corporate Social Infrastructure. Dr. Natalie Petouhoff, Serena Ehrlich and Mark Schaefer will also be presenting.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.


Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by John Lahtinen

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