June 20, 2017
Webinar - How to Easily Transition to New Technology
By Paula Bernier, Executive Editor, TMC
Implementing a new business system can be like jumping off a cliff.
The uncertainty of it can fray your nerves. And the aftermath can leave you feeling beat up and filled with regret. On the other hand, it can be a low-stress experience that is exhilarating and offers a great payoff.
Thursday’s webinar from RingCentral will guide attendees through the business processes and solutions they can put in place to ensure they have the low-stress, great payoff kind of experience. The webinar, called How to Implement a Technology Platform with Minimum Disruption, will take place June 22 at 10 a.m. Pacific, 1 p.m. Eastern time.
“Without a carefully considered implementation plan, any technology transition has the potential to send your business’s operations into disarray,” notes RingCentral (News - Alert). “Moving your communications system to a new platform is no different. In this webinar, we'll be showing you how you can enjoy a smooth and effective transition to a new communications solution.”
A smooth and effective transition to a new communications solution can be achieved through high quality training and ongoing post-implementation support, the company says.
During the webinar, Thomas Cain, director of global delivery at RingCentral, will provide details on best practices on these fronts to allow for the best possible new business solution experience. Nathan Piper, manager of professional services at RingCentral, will also be involved.
RingCentral earlier this year unveiled a new generation of its business communications solution RingCentral Office. It leverages the company’s Glip team collaboration offering as its primary interface. That provides users with a single view of their voice, video, messaging, tasks, file sharing, fax, and SMS capabilities and interactions. And it allows users to do team messaging and one-on-one conversations through one screen.
“We now see collaborative communications as the new frontier,” commented RingCentral COO David Sipes.
The company also offers open APIs and more than 40 integrations with such popular applications as GitHub, heroku, Marketo, New Relic, Salesforce, ServiceNow (News - Alert) and Zoho CRM. RingCentral Office also now interfaces with chatbot frameworks including Botkit, Lita and Hubot.
Edited by Alicia Young