The Value of Automated Chatbot Testing View online.


The Value of Automated Chatbot Testing

Wednesday | July 27, 2022 TIME: 2:00pm EDT | 11:00am PDT


Emerging technologies such as voice assistants, AI and chatbots are enabling businesses to take customer interactions to the next level. While frameworks to build and operate these tools continue to evolve, quality assurance is almost always overlooked.

Conversational AI, like any other software requires ongoing testing, however, delivering an exceptional chatbot experience requires even more attention to testing procedures.

Join us on Wednesday, July 27, 2022 at 2.00 pm EDT for our webinar, The Value of Automated Chatbot Testing. We will answer commonly asked questions about chatbot testing including why bots fail, what should you be testing, how can you test most effectively -- and of course, "Can we automate this?

You will learn how to:

  • Deliver flawless chatbot experiences and maximize value by improving customer containment rates
  • Reduce the risk of penalties by ensuring security compliance standards are always met
  • Minimize time to deliver new and improved innovations to your chatbot

Who Should Attend:

This event is ideal for anyone involved in building, training or testing Conversational AI and business leaders responsible for overall chatbot development and testing strategy.

  • Chief Digital Officer
  • VP/ Director/ Manager of Digital Experience
  • VP/ Director/ Manager of Chat/Mobile/Web
  • VP/Director/Manager of Customer Experience
  • Product Owner/Manager of Chatbot/ Mobile/ Web
  • Leader/Supervisor of QA Engineering/Chatbot Development

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