ITEXPO is the event with an educational program that teaches resellers, enterprises, SMBs, and Government Agencies how to select IP-based voice, video, fax, and unified communications to purchase or resell. It's where service providers learn how to profitably roll out services their subscribers are clamoring for. ITEXPO is where buyers, sellers, resellers, and manufacturers meet to forge relationships and close deals.
Unified communications (UC) is becoming an invaluable tool in both contact centers and general enterprises for its ability to tie subject matter experts and other knowledge workers to contact center agents, shorten business processes by having everyone knowing who is available and when, and bolster collaboration at lower costs. Questions remain though about UC ROI and on getting non-contact center workers to be willingly available via presence... Read More
