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Sponsored By: ITEXPO East - February 2-4, 2011, Miami Beach Convention Center, Miami, FL
ITEXPO is the event with an educational program that teaches resellers, enterprises, SMBs, and Government Agencies how to select IP-based voice, video, fax, and unified communications to purchase or resell. It's where service providers learn how to profitably roll out services their subscribers are clamoring for. ITEXPO is where buyers, sellers, resellers, and manufacturers meet to forge relationships and close deals.
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From The Expert Corner
January 04, 2011
Presidio Gives Glimpse into Contact Centers for 2011
This is the time of year where we look forward to figuring out what will occur so that we can anticipate, budget and respond successfully.
Kevin Parrett, director of the contact center at Presidio Networked Solutions, which provides unified communications, wireless, security, optical, telepresence, storage, managed and hosted services and supporting networks, offered his look at the contact center trends for 2011 in an interview with TMCnet.
TMCnet: Describe the state of the contact center industry today and ... Read More >>>
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