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What's Hot in CRM

Enkata: Contact Centers Strive to Increase Revenues, Profits
CRM Seller Infogain Announces Deal with India's Haldiram Snacks
TouchStar Partners with IP-Converge to Implement Call Center Technology in Asia
RCCSP Brings First Call Center Certification Course to Raleigh Area
IVR Technologies: Innovation Is Key for Success in Competitive VoIP Market
SnapLogic Extends Open Source Data Integration Framework
A Deeper Look at Hosted CRM Software Solutions
Infusionsoft Expands Offices, Increases Team to Meet Demands
Syntellect Launches Survey Manager for Contact Centers
Lawn Doctor Pays Attention to Customer Calls
UCN Announces Release of inContact Outbound Dialer v2.0
Hosted Outbound IVR Services Set to Return Strong Growth
While Not Always Favored, Automated Calls Can Be Beneficial
Verizon Wireless Recognized by J.D. Power for Customer Service
SmallBiz Unprepared For Blackouts: Study
President of Altitude Software to Speak at ITEXPO
Interactive Intelligence, UC Originator, Posts Second Quarter Gains
An Enlightened Approach to CRM: Savvy Companies Improve the Bottom Line by Focusing on Retention
Digital Dialogue Intros Web-Based Query Tool for Call Centers
Thomas L. Cardella Announces Expansion and Added Jobs for Iowa Contact Center
Research Shows Telecom Equipment Plays a Key Role in Success of Contact Center

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