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Interactive Voice Response consolidation (IVR) strategies featuring the HP OpenCall Media Platform
Consolidating multiple, disparate legacy Interactive Voice Response
systems into a unified, standards-based IVR platform offers service
providers the dramatically enhanced performance, simplified infrastructure
management, and continuing cost savings needed to increase business
agility and successfully compete in today�s dynamic services marketplace.
The HP OpenCall Media Platform provides a mature, field-proven and
future-proof IVR consolidation solution that delivers ongoing returns and
enables a more engaging end-user experience.