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The UNIFIED DESKTOP: Pour your applications into a single view and bring your customers into focus
The unified desktop takes the power behind every point solution and application that powers a business, and places it all behind a single interface. This efficient and cost-effective strategy provides the best of both worlds ï¿½ an agent desktop built on the same key functionality that already powers your business but delivered through any web browser.
Learn more about the unified desktop in this white paper, including:
* How the single view dramatically reduces training costs
* How a unified front end maximizes the value of existing back-end systems
* How a company achieved a three-month ROI through increased efficiency
In the contact center, every second counts. This paper explores the many benefits of the unified desktop.
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