Virtual PBX Featured Article

AudioCodes Launches Live Express SaaS for Teams Connectivity

March 29, 2022

By Tracey E. Schelmetic - Virtual PBX Contributor

Advanced communications software provider AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services. Recently, the company announced the launch of AudioCodes Live Express, a new software-as-a-service (SaaS) solution for enabling partners to onboard and manage their business customers' Microsoft Teams connectivity to the PSTN.

The new service includes direct routing functionality and a suite of management automation tools designed to simplify all the daily operation scenarios that partners and their customers are likely to encounter. Direct routing for PSTN connectivity and management automation helps to simplify daily operations, allowing partners to offer Live Express while reducing their investment in infrastructure, technical skills, and support efforts.

Live Express enables partners to simplify the onboarding of new customers by providing intuitive user portal and powerful automation capabilities, seamless connectivity between customer SIP trunks and Microsoft Teams, control of dial plans and management of advanced call policies. The solution also includes a portal for end customers to perform their own moves, adds, changes and deletes.

With Live Express, AudioCodes' partners can offer the substantial productivity benefits of Microsoft Teams voice calling to their customers without having to make high investments in infrastructure, employ scripting experts or build a large support framework. The service is available from our service locations in North America, Europe, Asia Pacific, Africa, India, and Australia.

"AudioCodes is already a recognized global leader in providing high quality voice connectivity solutions and services for Microsoft Teams," said Lior Aldema, Chief Business Officer at AudioCodes, in a statement. "Building on this proven track record, AudioCodes Live Express represents an important milestone in our Teams offering and is an excellent way for our partners to quickly turn themselves into Direct Routing as-a-service providers for Microsoft Teams with minimal expenditure on their part."

Edited by Maurice Nagle



Key Benefits

  Unlimited Calling & Faxing
  Number Portability
  Auto Attendant
  Instant Conference Calls
  HD Voice Quality