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Africell Partners with Google, Dotgo to Deliver RCS in DRC

August 27, 2021

By Maurice Nagle - Senior Editor

The advance in communications technology is arming MNOs. Rich Communications Services (RCS) introduces an entrance to the next generation of SMS, and robust monetization opportunity for operators.

Africell announced a new partnership with Google Jibe and Dotgo to offer RCS business messaging across its network in the Democratic Republic of Congo (DRC).

 “RCS helps increase trust, security, and interactivity in business messaging, leading to improved customer engagement. We look forward to working with and supporting the CPaaS providers, developers, and brands in DRC to move their business messaging to RCS when reaching out to subscribers of Africell,” says Dr. Inderpal Singh Mumick, CEO, Dotgo.

Google is providing cloud infrastructure, and the Google Jibe RCS platform, with Dotgo integrating its Messaging-as-a-Platform (MaaP) into the managed services bundle. The partnership allows Afrircell the ability to deliver DRC enterprises with picture messaging, audio, video, presence – all encrypted, and secure – delivered via native messaging apps.

“ We chose Google and Dotgo to provide and manage our RCS offering because they have the most advanced systems and a track record of working together to enable and monetize RCS, including for other operators in Africa,” says Milad Khairallah, CEO of Africell DRC.

Currently, there are more than 600 million monthly active RCS users, and momentum will continue to boost that number.

Edited by Maurice Nagle


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