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Mobile Heartbeat to Debut Cloud-Based Calling Application for Healthcare

August 11, 2021

By Tracey E. Schelmetic - Virtual PBX Contributor

Cloud communications have revolutionized business communications, but the technology is also having a significant positive effect on medical patient care. Clinicians are highly mobile workers, so they need a simple, secure, and contextual method for communicating to provide the highest quality care for their patients.


Waltham, Massachusetts-based Mobile Heartbeat is a provider of enterprise mobility clinical communications and collaboration solutions designed to improve clinical workflow and provide secure team communications, enabling better patient care at a lower cost. The company’s Unified Clinical Communication platform, MH-CURE, provides clinicians with easy and secure access to their patients and other care team members with clinically relevant patient information, regardless of where they’re working from.

This week, Mobile Heartbeat announced it plans to debut its new cloud-based calling application, Banyan Voice, at the Healthcare Information and Management Systems Society (HIMSS) conference, which is taking place this week in Las Vegas. Banyan Voice is the first module on Mobile Heartbeat’s new Banyan Platform, a clinical communications component of Microsoft Cloud for Healthcare. The calling application is timely as more healthcare has moved to remote and video-based platforms.

“We know calling is a critical component of healthcare workflows based on our experience serving 230,000 clinical users for over a decade,” said Mike Detjen, CEO of Mobile Heartbeat, in a statement. “We are prioritizing the tools that will support them the most, and the first on that list is calling.”

In addition to demonstrating the application’s capabilities, Mobile Heartbeat will host a lunch and learn session called “New Possibilities: Clinical Communications & the Cloud for Healthcare” with Microsoft Chief Medical Officer David Rhew, MD, and Detjen.

“The next generation of clinical communications and collaboration will require cloud computing, artificial intelligence, and healthcare data interoperability,” said Rhew. “Microsoft is pleased to work with Mobile Heartbeat to apply these capabilities and expand real-time communications and seamless collaboration across the care continuum through Microsoft Cloud for Healthcare.”




Edited by Luke Bellos


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