Virtual PBX Featured Article

CNIB Selects RingCentral to Modernize Communications, Further Mission

April 29, 2021

By Maurice Nagle - Senior Editor

Cloud communications providers are alleviating the complexity of digital age, with user-friendly, feature –rich solutions capable of elevating operations. Accessibility is critical for us all, but imagine the accessibility issues if you were struggling with sight loss. The Canadian National Institute for the Blind (CNIB) knows this well, and selecting its new communications provider accordingly.

The CNIB chose RingCentral as its communications provider, as it offers more accessible cloud communications capabilities to empower its team, and drive organizational communication and collaboration.

“Our goal is to give people with sight loss the tools, programs, and support they need to lead full, barrier-free lives,” said Frank Lombardo, vice president, Property and Technology for CNIB. “By providing us with an accessible communications solution, RingCentral is playing an integral role in advancing this mission. We're also very excited to be part of RingCentral’s Customer Advisory Board, which gives us a platform to provide insights into technological advancements that can be developed when it comes to designing for accessibility.”

Like many firms, the CNIB’s legacy on-premise PBX was leaving them ill equipped, and RingCentral was able to offer accessibility paired with robust functionality. With 20% of its staff having sight loss, the CNIB required features like screen reading, screen magnification as well as keyboard controlled hot keys.

 Web Content Accessibility Guidelines-compliant RingCentral Office made the choice an easy one, as the platform offers the ability to switch between mobile and desktop, enabling those struggling with sight loss to work from anywhere.

In addition, the CNIB’s 54 offices, choosing cloud made a whole lot of sense, as it provides the agility necessary to accomplish the mission of assisting those with sight loss to “live the lives they choose.”

“CNIB Foundation does incredible work advocating for Canadians with sight loss. I am thrilled that RingCentral is able to partner with them to help enable their workforce to be more productive and mobile,” said Phil Sorgen, chief revenue officer for RingCentral. “Technology has the potential to level the economic playing field for people with disabilities. Together, we can promote accessibility within communication tools so that every individual is empowered to thrive.”

Are your communications in the cloud?

Edited by Maurice Nagle



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