Virtual PBX Featured Article

Brightlink Launches Virtual PBX

April 18, 2018

By Maurice Nagle - Web Editor

Cloud communications are causing quite the stir. This disruptive force is introducing new levels of innovation, bringing feature-rich, future forward solutions to market, and this week at 2018 Channel Partners Conference & Expo development in the arena is on display.

Brightlink unveiled the arrival of a new Virtual PBX solution. The cloud-based platform is customizable, with the capability to support from 20 to 20,000 users. Channel partners can put the self-branded virtual PBX in product portfolios.

As for features, the solution allows for the management of multiple customers via one web-based UI offerings customers with a completely branded solution. Users gain access to full-featured unified communications in the palm of their hand through IOS and Android apps. The platform provides SMS, chat and WebRTC. In addition to IVR and contact center capabilities like call recording or call queues

"Brightlink's channel partners, which include value-added resellers, systems integrators and managed services providers, have the ability to enhance their cloud service offerings for business customers with a powerful, multi-tenant cloud PBX platform. Partners can sell this fully customizable solution without any hardware purchases, installations, carrier contracts or hosting fees. Not only that, but direct access to the Brightlink global network is also included in the solution, giving our partners access to Brightlink numbers and resources in over 70 countries," comments Joe White, Chief Technology Officer of Brightlink.

The cloud era is upon us, and communications are seeing a boost in a big way.

Are your business communications in the cloud, yet?

Edited by Maurice Nagle


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