Nextiva Making Small Businesses Big

One of the biggest necessities for any business, big or small, is selecting the proper telephony provider. All VoIP providers offer many attractive features but it is critical to select the provider that meets your organization’s specific needs.

Recent VoIP advancements including call management features like call transfer, queuing, and directories, typically reserved for larger companies, are now available for smaller businesses. This is a great leap in 2018 to offer all-sized businesses the similar opportunities. After evaluating several top VoIP companies, FitSmallBusiness.com  the Best Overall VoIP Provider is Nextiva.

Nextiva was selected due to the mix of standard features with industry-leading customer care. Though the features offered claim to be standard, they are quite extensive. Included are web-based system administration; auto-attendant; hold music; call forwarding; conference bridge; caller ID; call blocking; call waiting; call transfer; ring groups; one line sharing on multiple phones/devices; voicemail to email (audio file); and voicemail transcription.

Why does Nextiva reign supreme for VoIP in 2018? Customer care is amazing as a point of contact is assigned for each step, starting with setup. Online, there is a knowledge base and user guides that offer in-depth explanations and tutorials. Additionally, all voicemails are transcribed and sent to email, leaving a paper trail and something for important files.

Cloud communications certainly help a small business be big. Now small businesses are privy to what mid to large-sized businesses have had all along thanks to Nextiva. 

What’s in your small business? 

Edited by Maurice Nagle