Virtual PBX Featured Article

Yeastar, Loway Switzerland Announce Integration Pact

May 24, 2017

By Paula Bernier - Executive Editor, TMC

Business communications solutions providers Loway Switzerland and Yeastar have integrated their respective QueueMetrics and S-Series solutions.

Loway’s QueueMetrics is a subscription-based cloud call center suite for Asterisk telephony systems. It allows for agent log in and log out, call tracking, hot desking, real-time queue management and monitoring, and statistics reporting.

Yeastar’s S-Series is a family of VoIP PBX solutions. The products in the S-Series family offer easy configuration that can managed from any internet-enabled device, a scalable modular design, a mobile client, and a wide range of business productivity features.

“The backbone of Yeastar is built on [small and medium businesses’] communication needs, and the integration with QueueMetrics Live provides our customers with an effortless cloud call center solution,” commented Yeastar CEO Alan Shen.

“The unique App Center in Yeastar S-Series VoIP PBX makes the QueueMetrics-Live integration intuitive, and allows S-Series customers to experience the QueueMetrics-Live offering quickly and efficiently,” he added.

The Yeastar S-Series of VoIP PBX solutions includes a range of products. That includes the S100 phone system, which TMC Labs gave high marks in its product review last year.

“The Yeastar S100 is an incredible value,” TMC Labs wrote. “It’s insanely inexpensive for everything you get. The company may not be well known in the U.S., but we expect that to change. Let’s put it this way: If you have 40 users, you can pick up one of these units from your reseller for potentially less than you pay a cloud vendor for one month! And, you wouldn’t need to pay any more if you add 60 more users.”

The S100 features a Freescale CPU (the i.MX 1 GHz ARM Cortex-A9 Quad Core) to handle the places people tend to put PBXs – like warm closets, oil rigs, and warehouses and factories. The VoIP PBX system’s DDR3 1GB RAM is supplied by Samsung; the 8GB flash memory by Toshiba. And the Molex connectors have gold plating three times thicker than industrial standards.

The power adapters, supplied by MeanWell, feature an impressive mean time between failures of more than 560,000 hours. That equates to nearly 64 years. The company also upgraded the flash memory sizes, allowing the PBX to be upgraded significantly via software.

In addition to its VoIP PBX solutions, Yeastar also offers analog phone systems, IP phone systems, and VoIP gateways.

Edited by Maurice Nagle


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