Virtual PBX Featured Article

CoreDial, Edgewater Certify Interoperability

March 16, 2017

By Paula Bernier - Executive Editor, TMC

The EdgeMarc Intelligent Edges from Edgewater Networks and the hosted PBX and SIP trunking capabilities from CoreDial have been certified to be interoperable, the companies announced this week. That was proven during their work in Edgewater’s QuickConnect Interoperability Lab.

This interoperability enables partners that provide CoreDial’s hosted PBX or SIP trunking platforms to leverage Edgewater’s Intelligent Edges on their business premises to ensure both LAN-side and WAN-side management and visibility, explained Caitlin Clark-Zigmond, CoreDial’s vice president of product management.

CoreDial is a software-as-a-service platform provider that empowers more than 600 channel partners to provide cloud communications to more than 20,000 businesses in the United States. Those channel partners include IT solution providers, managed services providers, and value-added resellers.

The SwitchConnex platform from CoreDial enables the channel to quickly and cost effectively sell, deliver, manage and invoice for reliable, private label cloud communication services, including hosted PBX solutions, VoIP, SIP trunking, and unified communications. INTERNET TELEPHONY and its parent company, TMC, recently recognized CoreDial for its work with SwitchConnex by presenting it with one of our TMC Product of the Year Awards.

Edgewater Networks also garnered a TMC Product of the Year Award for its Cloud2Edge Complete solution.

Cloud2Edge Complete enables Edgewater Networks customers to more easily scale their EdgeMarc deployments. That’s because the licenses through this solution operate as a pool, which means they can be shifted as needs require, explained John Macario, Edgewater Networks senior vice president of product management and marketing, in a recent interview.

As a result, service providers offering hosted PBX services and operating across multiple time zones can shift licenses based on time of day, he said. For example, Cloud2Edge Complete could enable a service provider to shift licenses from a bank’s office in Europe or New York City to that bank’s office in Chicago or San Francisco when the more eastern offices close for the evening, Macario said. That provides for more affordability, more efficient networking, and better scalability.


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