Virtual PBX Featured Article

RingCentral Hits the Century Mark with its US Patents

November 15, 2016

By Frank Griffin - Contributing Writer

RingCentral has been acknowledged by Frost & Sullivan as Company of the Year for overall vision, product innovation, and customer value, as well as Leader in Gartner's UCaaS Magic Quadrant. The recognition it has received is based on the innovative communications solutions the company provides as the needs of its customers continues to evolve. So it should not come as a total surprise the company just received its 100th U.S. patent.

In the past month and a half alone, RingCentral has applied for four patents to improve communication capabilities. This includes a system for evaluating the quality of a communication session; a hybrid communications system using peer-to-peer and centralized architecture; systems and methods for initiating a peer-to-peer communication session; and systems and methods for managing multimedia conference calls.

“These patents continue to give us a competitive advantage as we aim to empower enterprises with the leading cloud communications and collaboration solution for their mobile and distributed workforces. Our investment in research and development is unprecedented in the industry, and we look forward to bringing to market more cutting-edge technologies that ultimately help our enterprise customers drive workplace productivity and overall business success,” said Vlad Shmunis, chairman, founder and CEO of RingCentral.

RingCentral has a wide portfolio of cloud communications and collaboration services that bring users together across devices, platforms and systems using voice, video and data. Some of the solutions that make this possible include, cloud PBX, video and audio conferencing, contact center, presence, interactive voice response (IVR) systems, UCaaS and more.

The unified communications as a service (UCaaS) RingCentral provides integrates smartphones, tablets, computers, and desk phones to bring remote and mobile workers together so they can collaborate and access company resources no matter where they are.

These services and others are used by more than 350,000 businesses around the world, including leading global brands such as BMW, Twitter, Guess, Subway, H&R Block, Del Monte, Box and many others.

The company has a global workforce of engineers that are part of its employee patent Innovation Incentives program that encourages participation. This has resulted in patents being issued to the company in a distributed fashion across its different engineering, product development, platform, and mobile groups. RingCentral says this is part of its core corporate culture.

Edited by Alicia Young



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