Virtual PBX Featured Article

AirePBX Receives 2016 TMC Product of the Year Award

September 21, 2016

By Michael Guta - Contributing Writer

Effective communication as it applies to today's businesses means being able to bring desk phones, smartphones, tablets, desktops and laptops together seamlessly and make them accessible for everyone in the organization. AireSpring provides cloud communications and managed connectivity solutions with the goal of delivering on the accessibility of these touchpoints for a comprehensive unified communications. This achievement has resulted in TMC, a global integrated media company, giving the AirePBX Cloud Business Phone System its 2016 Product of the Year Award.


The TMC award recognizes companies that have introduced innovative solutions with the technical delivery and customer care model for a particular segment in the past year. In the case of the AirePBX Cloud Business Phone System, it was for cloud hosted PBX, which provides a fully-featured, enterprise-grade cloud business phone system with true unified communications capabilities, including exceptional voice, data and video communications so users can communicate from anywhere.

"True Leaders within their industries, these honorees represent the best-of-the-best- products and solutions available on the market today. It gives me great pleasure to honor the recipients of the 2016 Communications Solutions Product of the Year Award," said Rich Tehrani, CEO of TMC.

The AirePBX platform also has a customer service model with true white glove service that starts with a unique delivery, installation and service that includes professional on-site installation. This ensures the services and technology the company offers can be leveraged by its customers to make them more productive.

Proof of the company's commitment to customer service is an escalation list that includes key team members, up to the CEO, to ensure any problem a customer might have is solved quickly and satisfactorily.

The delivery system of AirePBX has an additional advantage over service providers that use public Internet. The company has a fully managed, nationwide network, which makes it possible for its customers to have full control over inbound and outbound voice and data to ensure consistent voice quality and true end-to-end Quality of Service (QoS).

The AirePBXTM Cloud Business Phone System has caller ID, call forwarding, call transfer, call waiting, redial, do not disturb, speed dial, 3-way calling, and e911. But it also has next-generation features that include, mobile integration, multi-level out to attendant, unified visual voicemail, Outlook integration, inbound fax to email and many more.

"AireSpring not only revolutionized the technical delivery of the service, but fundamentally changed the customer care model for a cloud hosted PBX, and to be recognized for that innovation is particularly meaningful," stated Avi Lonstein, AireSpring CEO.




Edited by Maurice Nagle


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