8x8 Named Leader by Gartner for Fifth Consecutive Year

8x8, Inc. is a provider of secure and reliable enterprise cloud communications solutions. Its cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions and conferencing.

The company has seen massive success lately, which was highlighted this week when it announced that it has been recognized by Gartner as a Leader in the August 23, 2016 “Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide” for the fifth consecutive year.

Vik Verma, CEO of 8x8, was thrilled to receive recognition from Gartner, saying, “We are honored to be recognized once again as a leader in the Gartner Magic Quadrant.”

He continued on to say, “This serves as an important milestone for us and we believe validates the significant strides we’ve made this year in the mid-market and enterprise with our global cloud communications platform. Customers around the world are recognizing the need for a tightly integrated single platform for all their communications requirements across unified communications and contact center, and 8x8 is the only vendor today that can deliver this at a global scale. In addition, with our increasing international footprint--Global Reach Network, extensive localization, deployment and support capabilities--we look forward to further supporting our customers’ global and regional expansion efforts.”

Gartner chose 8x8 as a Leader because they are doing big things in the market, which they describe as, “…transitioning from the 'early adopter phase' to the 'early mainstream phase' for enterprise delivery. Many UCaaS providers now support global deployments spanning multiple regions (for example, 30 or more country markets). The larger UCaaS providers can now provide professional services, project management, local telephony services, customer support and import/export authority in dozens of country markets.”

If 8x8 continues to be successful, maybe they’ll receive recognition again next year and keep the streak going. 

Edited by Maurice Nagle