Virtual PBX Featured Article

Ooma Office for Mobile Lets the Office Go Anywhere

August 19, 2016

By Steve Anderson - Contributing Writer

The mobile workforce is a great creation, allowing workers to work from just about anywhere and be better able to fit the rest of their lives in a daily schedule. A mobile workforce, much like an army, requires specific tools and logistics matters to function fully, and that's where Ooma Office for Mobile steps in.


Ooma Office for Mobile offers a full slate of communications features commonly associated with the mobile office, but for Android and iOS devices. Some of the features include a virtual receptionist feature that automatically greets callers, and offers different reception modes depending on time of day and pre-set rules. Users get access to toll-free and local numbers, extension dialing, ring groups, voicemail, and several other options as part of the “Big Business Feature Set”, and just to round it out, it offers round-the-clock 24 / 7 customer support. While the setup is billed as sufficiently simple that it can be done on one's own, there's still support on hand should it be called for.

Those who want in can get in at a price point that might be surprising: for the first 30 days, it's available at no charge, and those who stick around after that trial period can get in for $19.95 per user per month. Ooma Office for Mobile even supports the same 20 user package as Ooma Office, so users have some room in there to modify the system according to needs on the ground. Ooma CEO Eric Stang commented “With more and more small businesses operating on-the-go, creating a tailored solution for mobile-only users was a priority. With Ooma Office for Mobile, we provide an affordable solution to help small businesses work more efficiently, wherever they are.”

A mobile operation can be a great thing; not only can it provide value in allowing employees to carry out those required functions of life that might have ordinarily required time off to handle—like going to the DMV or carrying out similar functions—but it also allows the employee to better respond to issues at odd hours, within limits. It's also particularly useful in disaster settings; a power outage that hits work can shut down operations for the day, but if employees can simply proceed to an area that does have power and continue working accordingly, then the impact of the disaster is much less than it might have been.

Better morale, better flexibility, and better response to disasters. These are just some reasons to have a mobile workforce, and tools like Ooma Office for Mobile help make it happen. There are a lot of options out there, so Ooma might have a bit of a fight on its hands, but with some users already on hand, it may be able to parlay familiarity into a market.




Edited by Maurice Nagle


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