Virtual PBX Featured Article

Community College of Vermont Selects Sovernet Communications to Upgrade PBX

September 15, 2015

By David Delony - Contributing Writer

Community College of Vermont (CCV) has chosen Sovernet Communications to modernize its phone system.

The company will provide virtual PBX services across all 12 of its locations across the state serving over 300 lines over a fiber-optic network.

As with a lot migrations to virtual PBX, cost savings were the primary concern.

“Migrating our voice communications to our data network allows us to reduce operating costs, modernize and standardize the college’s telephone system across all facilities, and increase flexibility, while avoiding a large capital expenditure to do so,” said Charles Bombard, director of IT infrastructure at Community College of Vermont.

Sovernet’s failover plan for dealing with connectivity or power outages also attracted the college to its services.

The new phone system replaces CCV’s previous system with a hosted PBX over an existing fiber-optic WAN connecting its campuses. The cost savings comes from only having to maintain one data network to handle voice and data while avoiding taxes on tariffs on the PSTN. Sovernet will manage the back end, eliminating even more costs.

For hardware, Sovernet will use Cisco routers, switches, phones and its own Next Generation MetaSwitch.

Public educational institutions like CCV are always under pressure to cut costs. Phone systems are some of the most essential parts of any organization and have traditionally been the most complicated and expensive to install. A virtual PBX is much easier to install and maintain.

Sovernet had already been providing services to 15 Vermont State College sites as well as several CCV locations, so the decision was a natural one. The company provides primary connectivity for the Winooski CCV facility as well as backup connectivity to the whole VSC system.

“We are proud to expand our existing partnership with CCV by now offering a custom solution that includes seamless system-wide emergency contingencies for voice services both on and off campus,” Sovernet president and CEO Rich Kendall said.

Edited by Maurice Nagle


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