Web Based Help Desk News
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[October 27, 2004]

UniPress Launches Reseller Program


UniPress Software, Inc., a privately held software developer company, recently launched the FootPrints North American Reseller Advantage Program to create a new sales channel for its popular FootPrints line of web-based service desk solutions.

The program offers resources to help UniPress partners generate revenue and deliver localized sales and support to customers throughout North America for FootPrints solutions, allowing partners to work with help desk and customer support automation, improving customer support delivery, reduce costs and streamline the workflow process. The FootPrints product line works with numerous web servers, e-mail systems and databases.

Participants in the reseller program have the opportunity to sell FootPrints product line including UniPress' flagship, Information Technology Infrastructure Library (ITIL) certified FootPrints technology, available in multiple versions - FootPrints, FootPrints for eService, FootPrints for Exchange and the FootPrints Hosting Service. UniPress will offer value-added resellers, system integrators, and managed service providers comprehensive product and service training, including ITIL tools and Help Desk Institute (HDI) certified training courses. The company will also offer these groups all the resources they need to deliver FootPrints 100% web-based service desk solutions to their customers across all industries, including healthcare, government, education, technology and financial services.

"The new FootPrints North American Reseller Advantage Program supports our strategic objective of building a network of North American resellers in an effort to offer local sales support and maximize sales opportunities," said Fred Pack, Vice President of UniPress Software. "This program provides our partners an award-winning service desk product line and a competitive advantage that will help them further succeed in today's marketplace. It also represents one of the many new initiatives we have introduced to continue to build UniPress' position as a leader in the marketplace."

UniPress Software, Inc. is a developer of web-based service desk automation software targeting mid-market companies, departments within large enterprise organizations, and small businesses.

Please visit UniPress on the Web for more information.

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