Business VoIP Featured Article

Study: Fixed�Mobile Convergence With VoIP to Cut Voice Spending 30%

March 08, 2007

By Spencer D. Chin, Business VoIP Web Editor

Fixed–mobile convergence, combined with VoIP, will allow corporate customers to reduce their voice spending by over 30%, according to a report titled ”Fixed–Mobile Convergence in the Enterprise Voice Market”, published by Analysys, the global advisors on telecom, IT and media.

In particular, mobile network operators will have to work hard to slow the decline in enterprise voice revenues, as technology emerges that can allow companies to bypass their more expensive services.
“Companies are spending over 80% of their call bill on mobile services, and that is causing them to turn to new technology looking for savings,” said the report’s author, Margaret Hopkins. “Wireless gateways, VoIP and WiFi offer them ways of cutting this bill that are independent of the network operators. Operators need to come up with innovative services to minimize the revenue leakage.”
The report calls for mobile operators to launch corporate home-zone services based on femtocells to reduce the demand for dual-mode cellular/WiFi phones that will take traffic and revenue away from their networks
According to the report, corporate communications managers gain most by combining corporate mobile packages with VoIP on WiFi and using dual-mode phones and wireless gateways to reduce roaming bills and fixed-to-mobile charges.
Dual-mode phones will account for 14% of handsets sold to enterprise customers in 2012 and there will be 4 million in use in Europe at that date, the report added.
This report takes an in-depth look at the various technologies that make fixed–mobile convergence possible for companies of more than 20 employees and examines what the technologies offer to users and service providers. The report provides revenue forecasts for fixed, mobile and converged enterprise voice services for France, Germany, Italy, Spain, Sweden, the UK and Western Europe.
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Spencer Chin is a contributing editor for virtual-pbx. To see more of his articles, please visit his
columnist page.


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