G2 Names Nextiva Mid-Market Leader

There is no choice about the cloud, anymore. No longer can organizations expect their legacy PBX to support the requirements of the modern workforce. From the contact center, to the c-suite, cloud communications are propelling operations. As adoption grows, the invisible hand of the market sorts contenders from pretenders and leading providers make their way to the front of the pack.

The G2 Summer 2021 report named Nextiva a Mid-Market Leader for VoIP, earning such status for the third consecutive quarter.

“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

The Mid-Market Leader for VoiP also holds the same title for UCaaS, telecom services for call centers as well as survey software. Nextiva’s leadership isn’t only on the technology side, earning number one ranking in G2’s Mid-market Relationship Index for Summer 2021 illustrating its strong customer ties.

“Nextiva has helped tens of thousands of companies enrich their customer experience through voice and digital communications,” said Phil Steitz, Chief Technology Officer, Nextiva. “Everything we do is to help our customers grow and deliver on customer experience. To be recognized in a ranking driven by customer reviews is really rewarding.”

Are your communications in the cloud, yet?

Edited by Maurice Nagle