Business VoIP Featured Article

8x8 Charges into Canada with Contact Center and X Series

March 11, 2020

By Maurice Nagle, Web Editor

As COVID-19 makes its torrid trek around the globe, cloud communications offer a means to maintain operations until this storm blows over. Coronavirus doesn’t have to impact customer service negatively, so baton down the customer service hatches with the right cloud contact center solution.

Today, 8x8 announced the 8x8 X Series and 8x8 Contact Center are now available across Canada via direct sales and channel partners offering businesses the ability to take advantage of market leading cloud communications solutions.

“As part of 8×8’s global expansion, we are committed to helping Canadian enterprises modernize their communications infrastructure and transform employee experience and customer engagement,” said John DeLozier, Senior Vice President & Global Channel Chief at 8×8, Inc. “Our partners are a critical component for enabling this transformation, and are helping companies move away from legacy, on-premises systems to cloud communications and contact center solutions.”

The 8x8 Contact Center and 8x8 X Series offer much in the way of capability, and in recent months businesses are putting them to work around the globe. In February, for instance, we saw skincare provider Dermalogica select the 8x8 X Series to assist in customer service operation. Within the same week, The Kansas City Royals announced 8x8 as the MLB team’s official cloud communications and contact center partner.

Cloud communications are advancing business results, and behind each success story there are multitudes more. Are your communications in the cloud? Is your contact center?

O Canada.

Edited by Maurice Nagle


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