Business VoIP Featured Article

If Mobility Isn't Your Strategy, Don't Look for Business VoIP Benefits

September 07, 2016

By Susan J. Campbell, Business VoIP Contributing Editor

The mobile workforce has certainly changed in the past decade. While we once enjoyed the freedom that the cell phone provided, the increasing connectivity may have us more tethered to the office than we prefer. For some organizations, embracing business VoIP is essential. For others, mobility is one perk they are still trying to manage effectively.

As a communication method, VoIP has introduced a whole new way of managing the exchange of information. Companies can embrace unified solutions, eliminate much of the long distance costs that put too much strain on the budget and allow for the same network to manage all communications. Overall, business VoIP can also extend capabilities to the mobile workforce that were once out of reach.

In doing so, business VoIP adds even more perks to the mobile workforce. Nextiva recently published a blog on the topic, highlighting the mobility options that can take the business to the next level. A flexible communications system helps add even greater mobility to the mobile environment. A company’s solution may not be fully mobile, yet options like Nextiva Anywhere provides system independence. If the Internet goes down or the user is on vacation, he or she can make calls from any device, in any location, using just one number.

Mobile supported by business VoIP is also easy for users to adopt. Employees are able to bring their own devices to work, so there is no learning curve. This also lowers the cost to the organization. A balance between work and life is much easier to achieve. While some may take to the idea of always-on capabilities at any time and any location, others will quickly learn that mobility allows them the luxury of getting the job done around those life moments that shouldn’t be missed. 

Ultimately, there are a number of reasons why a company adopts a mobility strategy. For one, it allows employees to get closer to the customer in the field and go after the better relationship. By eliminating the cords that tether the individual to a desk, he or she can better integrate into the target market, making the necessary connections and collaborating with those that can help move the business forward.

To be successful, the mobile strategy has to meld well with the corporate culture. If business VoIP is already a priority, extending capabilities to the mobile employee is a natural next step.

Edited by Maurice Nagle



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