May 10, 2013
Webinar - UC Means Enhanced User Value
By Michelle Amodio, TMCnet Contributor
A lot of businesses are familiar with the concept of IP-telephony, but what about unified communications (UC)? UC takes IP telephony and data and expands it to incorporate other types of communication as well, like voice, data and video with business applications such as instant message streams, faxes, e-mails and voice phone calls.
Deploying UC is not without its challenges. Before embarking on a UC system, organizations need to have a checklist ready and understand elements like application performance and cost of ownership.
As companies move toward a UC system, they become aware of various challenges, including the fact that not everything works seamlessly together. UC is not a single product, but a solution comprised of many different elements and components from various vendors, which don't always play nice with each other. Trying to get all the moving pieces to work together, while managing and maintaining the different vendor products, can be a nightmare.
To remain relevant within the communications landscape, it is imperative that communications service providers (CSPs) must bring market services that can build on their core networks but it must be done quickly and cost-efficiently.
CSPs need to work with the challenges not only on their side, but on the consumer side as well. That is where the cloud comes to the rescue.
Join industry professionals on an upcoming webinar on UC solutions and how they can enhance user value, as well as how to deliver communication cloud services to reduce risk and decrease cost of ownership. Registration for this event is currently open, and the webinar will take place on Tuesday, May 21 at 11 a.m. EDT. Visit the registration page for more information.
Unified communications, at face value, could be the application of the decade given all its promises. It lets users access people and resources, no matter the location or communication channel, spurring productivity and boosting business processes at an economical cost. Find out more from the experts at Frost & Sullivan (News - Alert), Oracle and TMCnet.
Edited by Alisen Downey