Webinars - Featured Articles

March 04, 2013

Webinar - Deploying a Reliable UC and SIP Trunking Solution with Microsoft Lync

For the past several years, the known legend of communications in the workplace has been unified communications (UC) – the integration of e-mail, calendars, telephony, directory services and real-time communications in a unified interface. Back in the 1980s, analysts were predicting the merger of these technologies into a unified system that would offer improved employee productivity, lower IT management costs and enhance functionality.

Today, UC is an important capability that offers countless benefits to businesses of all sizes, such as the ability to integrate e-mail, voice and instant messaging into a cohesive communications system, enable faster decision making, and lower overall IT and telecommunications costs.

When it comes to smaller companies, the benefits of UC are particularly important for a variety of reasons. A large proportion of employees in the SMB space are mobile and distributed, meaning they are often away from their primary, desktop communications tools; or not based at a corporate headquarters location where they are supported by on-premise IT staff.

In addition, SMBs tend to have a higher cost for communications capabilities such as e-mail and telephony, given that they can spread the fixed costs of the infrastructure over a small number of seats, making hosted solutions more advantageous because of the greater proportional cost savings. Further, a hosted UC solution offers benefits for SMBs beyond just cost savings. These benefits include the ability to use a carrier-grade communications capability that allows them to operate with larger organizations, but without the outlay of capital and without the IT staff necessary to deploy and manage the system.

Although companies around the world are realizing the cost savings and workforce productivity gains using UC solutions, such as Microsoft Lync and Session Initiation Protocol (News - Alert) (SIP) trunking, deploying these solutions in smaller or multi-site companies are bringing challenges in the IP Communications space. These sites typically do not have the on-site support staff to manage these implementations on a day-to-day basis. So, implementations need to be reliable and continue to deliver key services, even in the event that one component or connection fails.

In an upcoming webinar, a panel of experts including Marc Robins (News - Alert), managing director of the SIP Forum, Robins Consulting Group (RCG) and Jeff Dworkin, director of marketing, Sangoma Technologies, will discuss these issues and recommendations for addressing them successfully.

Topics will include security and interoperability best practices with Microsoft (News - Alert) Lync; saving from using SIP Trunking; keys to evaluating SIP Trunking service providers; benefits of an Enterprise Session Border Controller (eSBC); adding survivability with a Survivable Branch Appliance (SBA); and creating resiliency with Failover, Dynamic Routing and Local Registration Capabilities.

If you are a CIO, IT Director, UC Consultant, Infrastructure Specialist, System Integrator or IT Generalist, you should attend this webinar on Tuesday, March 12 at 2pm ET/ 11am PT. Click here to register!

Edited by Allison Boccamazzo